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- Full, prioritised incoming call management
- Differentiated desktops, interactive map
- Optional multiple-monitor interface
- Custom alarm procedures, contacts and operator comments per alarming site
- Alarms archived with recordings and metadata
- User login and audit trails
- Detailed catAlarm gateway reporting
- Escalate alarms to “cases” tocommit personnel, establish electronic collaboration, and ensure that incidents are formally resolved
catAlarm’s innovative functions and features have been developed to effectively meet the needs of a real central control room that is servicing remote surveillance system clients across multiple continents.
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